VIVIENNE FOLEY

Thank you for visiting my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern my relationship with you whilst using this website.

The terms 'Vivienne Foley Porcelain; or ‘us’ or ‘we’ refers to Moonmouse Creative Ltd. The term ‘you’ refers to the user or viewer of our website.

Set out below are the terms and conditions which apply to information shown in the pages of our website ("the Website") and to the ordering of any products from the Website. By using this site, or ordering products, you agree to and accept these terms and conditions. It is your responsibility to have read them in full before placing an order.

I am the owner or the licencee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, artwork designs and graphics in the services (collectively, the "content"), as well as the trademarks, service marks, and logos contained therein ("the marks").
My Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws)and treaties around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only. Please see my full copyright statement below.

Every effort is made to ensure the descriptions, prices and specification of products on the Website are as accurate as possible. However, due to the nature of the products offered on the Website, some of these descriptions are only approximate and I reserve the right to make changes which do not materially affect the quality or performance of those products.

Your order may not be accepted if there are material errors in the description of the goods you have ordered or their prices. I will contact you immediately should this situation occur.

I may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

I make every effort to ensure that the colours of all works on this website are accurate. However, due to the nature of digital RGB and CMYK colour variations online and in print, there may be discrepancies beyond our control.

Once you have placed an order and paid through Paypal, you will receive an email acknowledging your order. Should the goods you have ordered be unavailable a full refund will be offered immediately.

I will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. I reserve the right in absolute discretion to accept or reject any offer.

The price of the products will be the price quoted on the Website at the time we accept your order. All prices are subject to change without notice.

The price will include any applicable value added tax, and includes the cost of delivery within mainland United Kingdom. You will be sent a PAID invoice with your artwork detailing the applicable VAT due on your purchase if applicable.

If you are outside of mainland UK, you will have to pay our delivery charges at the time we accept your order. The amount of these charges varies according to the region of the delivery address you specify in your order. This will be quoted to you for your agreement. An invoice for the delivery costs must be paid before despatch.

The payment by Paypal I accept is listed on the Website at the time you place your order. Refunds will only be made by means of a credit to the account used for the original payment.

I aim to dispatch orders within 3-4 days of receipt (often sooner) unless otherwise agreed. In the event of a delivery delay inside/outside my control I will inform you via email and provide a new estimated delivery date.

For UK addresses, items are sent by courier on a tracked and signed delivery. I will email you with the trackiing number details.

If you’re purchasing a gift and need delivery by a specific date please contact me first.

All Works will be securely packaged with an authentication certificate, information about the artist and, if appropriate, care/handling document, as well as your invoice.

All items purchased will be insured by Vivienne Foley Porcelain & Bronze whilst in transit to cover damage, loss or non-delivery.

All artworks should be unpacked at ground level. You should inspect them immediately upon receipt. If it arrives in a damaged condition this must be reported immediately and no later than 24 hours after receipt. I will then liaise with you to collect the damaged goods and packaging and to arrange a refund.

If you do not contact us within the specified time stated above then I will not be liable for any loss or damage. Please take photographs of the damaged items and the state of their packaging.

I am delighted that you have chosen to buy a piece of my work. However, if for any reason you are not happy and wish to return your purchase, I offer a 14 day money back guarantee to all my customers. Please contact me by email within 3 working days of your order's arrival.
The work must be carefully packed and ideally in the original packaging. The refund will be made when the work has been returned undamaged by courier via a tracked and signed for delivery. The cost of this return delivery is at your cost.
The right to return products that are bespoke or custom will not apply as these have been made to your specifications. I may, at my discretion refund if a resale can be expected.

Refunds will only be issued via the original payment method.

If you wish to place an order and live outside the UK or EU please contact me and then I can send you a specific quote for shipping and details of any required customs forms.

For all International addresses, items will be sent by a reputable courier on a tracked and signed for service.

Please note that for orders sent outside of the UK, you are responsible for payment of any local import taxes and duties.

I cannot be held liable for any delays caused in delivery by local customs. If you are unsure as to whether what you are purchasing will have any duties to be paid, contact your local customs office.

Your privacy is very important to me. It is my duty to respect your privacy regarding any information I may collect from you. This website uses cookies – if your browser is setup to accept cookies, then you are giving consent for this website to install cookies on your device.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. This privacy statement provides information about the personal information that I collect, and the ways in which I use that personal information.

Your personal data will only be used to process your order. I use the secure payment system PAYPAL and do not hold any of your payment details. I never share your data with third parties. If you have provided me with it - I will hold the following data:

● Your name
● Your contact information - such as your address
● Email address
● Telephone number
● Information about you that you give me in person at any exhibitions
● By filling in forms on my site www.viviennefoley.com (e.g. the "Contact" or "Mailing List" sections or by corresponding with me by phone, e-mail or otherwise)
● Information in relation to your purchase of my work.

I may collect and use the following kinds of personal information:

● Information that you provide for the purpose of registering with the Service
● Anonymous website usage statistics are collected to enable me to review and improve my website.

I may use your personal information to:

● Administer this Service
● Personalise the Service for you
● Enable your access to and use of the Service
● Send you occasional marketing communications (when you have opted-in to receive such communications)
● Send you important announcements and administrative messages.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, I may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

I will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Personal information and Content that you submit for publication on this Service is published on the internet.

I may update this privacy policy and you should check this page occasionally to ensure you are familiar with any changes

This website may contains links to other websites. I am not responsible for the privacy policies or practices of any third party.

The material in this Website is owned by and the copyright of Vivienne Foley as the artist who produces the Ceramics, Bronze works, Paintings and Photography.

I respect the intellectual property rights of others and expects users of the Service to do the same.

I will rigorously defend and protect any infringement of my work in all its forms and materials seen on this website.

I will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to me. If you believe that your Content has been copied in a way that constitutes copyright infringement, please contact me at: contactme@viviennefoley.com

I reserve the right to remove content alleged to be infringing without prior notice and at my sole discretion. In appropriate circumstances, I will also terminate a user's account if the user is determined to be a repeat infringer.

Any use of this website, or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use is prohibited without the express permission of Vivienne Foley. YOu may not modify, distribute or re-post anything on this website for any purpose.

You may view, print and download the contents of this Website for personal use subject to the following conditions:

● The material may ONLY be used for information and non-commercial purposes.

● It may not be modified in any way.

● This material includes, but is not limited to, the design, layout, look, appearance and graphics.

● It may not be used for re-publication either digital or in print.

● No unauthorised copy is made of my trademark.

● Any copy or portion of the material must include the following copyright notice:

Copyright © 1960-2024 Vivienne Foley Porcelain & Bronze. All rights reserved.

The content of the pages of this website are for your general information and use only. I make no representations or warranties in relation to this Service or Content provided on this website.

I do not warrant that: This service will constantly be available, or available at all, the content on this service is complete, true, accurate or non-misleading.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.I will not be liable to you in relation to the Content of this Service: for any direct, indirect, special or consequential loss. For any business losses, loss of revenue, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

By using this website, you agree that the exclusions and limitations of liability set out herein are reasonable. If you do not think they are reasonable, you must not use this website.

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this disclaimer.

Unauthorised use of this website will give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are for your convenience and provide further information. They do not signify that I endorse the website(s). I have no responsibility for the content of the linked website(s).